FAQs

Use the links below to navigate to our most commonly asked questions.

General FAQs

That’s easy, give us a call! We are more than happy to discuss your cleaning needs and book in an appointment, an on-site visit, or, provide you with a quote. You can get in touch with us either by phone, email or you can fill out one of the forms found on our website.

You sure can. In most cases we are able to provide you with a relatively accurate quote straight over the phone for most of our services. We know that not all properties are the same, so we will ask you a few questions to get a better picture of the work that we will need to conduct. 

Soft washing is simply the most effective and best cleaning method available. Soft wash cleaning is the application of cleaning agents through a low pressure system that is effective for the cleaning of pressure sensitive surfaces such as weather boards, render and hard to reach places

No, we don’t just stop at Softwash Cleaning! We also provide high pressure cleaning services for both commercial and residential.  Yep, you heard right we are the whole package.

At Softwash Cleaning we make it our goal to give our clients the very best results. We take care of a wide range of services for different areas, surfaces and locations. We are hugely experienced in all of the services we provide and the equipment that we operate. We adapt to all of the changes in our business and the needs of the public to ensure that we are providing the services that people need for their homes and businesses.

To achieve the best results, we will assess the type of surface, size, shape,
height and more to assess the very best technique to use for the area. We also take care of all kinds of glass products such as sliding doors, glass
pool fencing and more. To find out about cleaning for a specific surface, get in touch with us today.

This will depend on a number of factors. We will always provide you with an estimated timeframe for our services so that you know how long we will be occupying the area and completing our cleaning. We want to reduce our interruption to you and your home so will always complete our work quickly but effectively!

Yes, we have all the necessary insurance in place.

You will notice you need a Softwash clean when your walls, the driveway or hard scapes in your yard—and see any discoloration, streaking, staining, blotchy dark areas or just even general dullness …well that then means your property is ready for our team to save the day. Your home is your biggest investment and weather its to maintain your home or to put it on the market, it’s a good idea to be on top of your homes exterior cleaning before it gets unmanageable.

We cover all areas of Melbourne. Please call us to confirm so we can book you in advance.

No we most certainly do not! We will visit your property and provide a written, no-obligation quotation. Some clients may want a very quick rough estimate to see if costs viable and within their budget. We can sometimes provide a rough estimate on property fronts from Google street view photos, but these are just estimates. Street view photos may be over a year or two old, may only show property frontage and is not always easy to see all defects. Please note, this is only a guideline estimate and may change considerably on viewing.

Carpark Sweeping & Pressure Cleaning FAQs

Regular sweeping helps maintain cleanliness, remove debris, and enhance the appearance of car parks and pathways. It also reduces the risk of slip and fall accidents, prolongs the lifespan of surfaces, and promotes a safe and welcoming environment.

The frequency of sweeping depends on factors such as the level of foot or vehicle traffic, weather conditions, and specific cleaning requirements. In general, high-traffic areas may require more frequent sweeping, while less busy areas may be swept less frequently. A professional sweeping service provider can assess your needs and recommend an appropriate sweeping schedule.

Sweeping equipment used for car parks and pathways typically includes mechanical sweepers. Our sweeping machines are designed to efficiently collect and remove various types of debris, such as leaves, dirt, dust, and litter.

When performed by experienced professionals using appropriate equipment, sweeping should not cause damage to the surfaces. In fact, regular sweeping can help prevent damage by removing abrasive materials that can wear down the surfaces over time.

Yes, sweeping can contribute to environmental sustainability. It helps prevent debris and pollutants from entering stormwater systems, protecting water quality. Additionally, by removing leaves and other organic materials, sweeping helps reduce the risk of clogged drains and water runoff issues.

We offer flexible scheduling options, including early morning or evening sweeps to avoid peak business hours.

Additional services such as pressure washing can be offered alongside sweeping to provide comprehensive maintenance solutions.

School Cleaning FAQs

Softwash cleaning is a method that uses low-pressure water and specialised cleaning solutions to gently and effectively clean exterior surfaces. It is particularly suitable for delicate surfaces.

A softwash clean offers several benefits. It removes dirt, stains, algae, mould, and mildew, improving the appearance of the school’s exterior. It also helps maintain the integrity of delicate surfaces and promotes a healthier environment by eliminating harmful substances.

s, softwash cleaning is safe when performed by trained professionals. The low-pressure water and environmentally friendly cleaning solutions used in the process are non-toxic and pose minimal risk to people and the surrounding environment.

The duration of a softwash clean depends on the size of the school, the extent of the cleaning required, and other factors. A professional softwash cleaning team will assess the scope of the project and provide an estimated timeline.

Every effort is made to minimise disruptions to school activities during a softwash clean. The cleaning team can work around the school’s schedule, such as performing the cleaning during non-peak hours or school breaks, to ensure minimal impact on daily operations.

The frequency of softwash cleaning depends on various factors, including the location, climate, and specific cleaning needs of the school. Generally, it is recommended to have regular softwash cleaning on an annual or biennial basis to maintain the cleanliness and appearance of the exterior surfaces.

Yes, the cleaning solutions used in softwash cleaning are designed to be environmentally friendly and biodegradable. They are safe for plants, animals, and the surrounding ecosystem.

Softwash cleaning is effective in removing many types of stains, including dirt, algae, mould, mildew, and organic buildup. However, some stubborn stains may require additional spot treatment or specialised techniques.

Yes, softwash cleaning helps maintain the integrity and prolong the lifespan of exterior surfaces by removing contaminants that can degrade and damage the materials over time. Regular softwash cleaning can help prevent costly repairs or replacements in the future.

Shopping Centre Cleaning FAQs

Softwash cleaning is a gentle and effective cleaning method that uses low-pressure water combined with specialised cleaning solutions to remove dirt, grime, algae, mould, and other contaminants from surfaces. It differs from traditional pressure washing, which uses high-pressure water that can potentially damage delicate surfaces.

Softwash cleaning is ideal for shopping centres as it provides a thorough and safe cleaning solution for various surfaces, including building façades, sidewalks, canopies, and signage. It effectively removes dirt, stains, and biological growth while minimising the risk of damage to sensitive materials.

Softwash cleaning is suitable for a wide range of surfaces commonly found in shopping centres, including concrete, brick, stone, stucco, vinyl, wood, metal, and painted surfaces. It can be applied to both horizontal and vertical surfaces.

he duration of the softwash cleaning process depends on the size of the shopping centre and the extent of cleaning required. It is best to consult with the cleaning service provider for a more accurate estimate based on your specific needs.

Yes, softwash cleaning is an environmentally friendly cleaning method. The cleaning solutions used are biodegradable and designed to minimise harm to plants, animals, and water sources. Softwash also uses significantly less water compared to traditional pressure washing methods.

When performed by trained professionals using the correct techniques and cleaning solutions, softwash cleaning should not damage or strip paint from surfaces. It is a gentle cleaning method that aims to restore and rejuvenate surfaces without causing harm.

The frequency of softwash cleaning depends on various factors such as the location, climate, and level of foot traffic your shopping centre experiences. It is generally recommended to schedule softwash cleaning on a periodic basis, such as annually or biannually, to maintain the cleanliness and appearance of your shopping centre.

Softwash cleaning is effective at removing many types of stains, including dirt, algae, mould, and mildew. However, it may not completely remove stubborn or deeply ingrained stains. In the case of graffiti, additional specialised cleaning methods may be required.

Absolutely! Softwash cleaning can significantly enhance the curb appeal of your shopping centre by removing unsightly stains, dirt, and biological growth. It restores the cleanliness and freshness of surfaces, making your shopping centre more attractive to customers and tenants.

To schedule a softwash cleaning service for your shopping centre, you can reach out to us directly on our contact number which is 0476 565 835 or send us an email to info@softwashcleaning.com.au otherwise click the quote option on our website and we will be back in touch.  We will assess your specific needs, provide a detailed quote, and schedule a convenient time to perform the cleaning service.

We don't cut corners, We clean them.

Get in touch with us for a no-obligation quote on your cleaning needs – from residential to commercial buildings, you name it we clean it!

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LOCATIONS

Softwash Cleaning serving Melbourne, Geelong, Colac & Surf Coast and surrounding areas including: Toorak, Burwood, Werribee, Carlton, Richmond, and more. View our entire service area here.

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